Customer Testimonials

THEE WORST SERVICE EVER IVE BEEN TREATED BETTER LEASING A VEHICLE NOT SAYING ANYONE COMING TO GET A VEHICLE SHOULDNT BE TREATED WITH CARE RATHER PURCHASE OR LEASING !! I COMPLETELY PAYED CASH FOR MY VEHICLE ALL WHILE RECEIVING THE WORST TREATMENT FROM THIS PLACE I PURCHASED MY VEHICLE ON OCTOBER 5, 2026 and was told not to go get vehicle registered until receiving title info which I waited .today I called and was automatically told well you haven’t gotten anything because your car isn’t payed off ! I drove off in my vehicle because I had PAYED it completely off gave ... Read More

Full review text opened.

Google - Nov 4, 2026

THEE WORST SERVICE EVER IVE BEEN TREATED BETTER LEASING A VEHICLE NOT SAYING ANYONE COMING TO GET A VEHICLE SHOULDNT BE TREATED WITH CARE RATHER PURCHASE OR LEASING !! I COMPLETELY PAYED CASH FOR MY VEHICLE ALL WHILE RECEIVING THE WORST TREATMENT FROM THIS PLACE I PURCHASED MY VEHICLE ON OCTOBER 5, 2026 and was told not to go get vehicle registered until receiving title info which I waited .today I called and was automatically told well you haven’t gotten anything because your car isn’t payed off ! I drove off in my vehicle because I had PAYED it completely off gave date and amount and time of transaction and was told we will call you back because it wasn’t payed. WHAT ?!? Why am I just driving a vehicle I down have ownership of and nobody has reached out? So after providing proof and clarifying THEY made a mistake all they said to me was ok you can get your car registered . WTH so nobody is willing to say we are sorry the inconvenience and all of the hassle since the start of purchase ? I mentioned this and was told I only handle your title paperwork this isn’t just a 1 department screw up it was ALL AROUND A KIA SOUTHSIDE SCREW UP THE WORKERS WERE RUDE NOBODY HANDLED THE SITUATION WITH CARE OR ACCOUNTABILITY. But that’s what you get when RACE is always a key factor smh NEVER AGAIN WILL I EVER ATTEMPT TO LOOK TWICE OR RECOMMEND AT THIS PLACE SOUTHSIDE KIA IS RACIST AND RUDE .

Corbin was absolutely awesome!! He helped me find a vehicle I could get approved for and the finance department person was actually able to get the deal done! Ty both of you so much!

This is a very good dealership with friendly, knowledgeable service advisors. The service waiting area offers plenty of amenities for customers who choose to wait on-site while their vehicle's serviced.

Read at DealerRater

Andrew Skaggs helped me and he was great to work with. No pressure at all.

Jason and Andre did an amazing job. They got me in a car that I actually wanted. If you’re shopping look past everyone else and go to these guys!

Hands down some of the worst customer experience I’ve ever had. We took our van here and had Casey lie to our faces multiple times. She said she wasn’t able to get ahold of our warranty claims department so we just had to “wait”, after they had our van for 2 weeks, replaced the transmission and a coil, gave it back to us, the same day a check engine light on but it’s completely unrelated…. All of this to say when I called the same exact number I got straight through to a claims agent. I was standing ... Read More

Full review text opened.

Google - Sep 28, 2026

Hands down some of the worst customer experience I’ve ever had. We took our van here and had Casey lie to our faces multiple times. She said she wasn’t able to get ahold of our warranty claims department so we just had to “wait”, after they had our van for 2 weeks, replaced the transmission and a coil, gave it back to us, the same day a check engine light on but it’s completely unrelated…. All of this to say when I called the same exact number I got straight through to a claims agent. I was standing in front of the service manager when I did this but he didn’t seem to care that his employee lied. His only advice to us, since they couldn’t offer us a loner, was to go across the street to the rental car place. His employee lied and cut corners and I can almost bet this isn’t the only or last time she or they will do this. Highly recommend finding anywhere else to take your vehicles to.

Extremely Disappointing — Failure to Perform Paid Services and Refusal to Take Responsibility This has been an extremely unacceptable experience with this dealership. My sister owns a brand-new vehicle with fewer than 50,000 miles and has done everything a responsible vehicle owner is expected to do. She has consistently brought the vehicle in for its scheduled maintenance, on time, and has taken excellent care of it. She trusted this dealership to properly perform and document the services she was paying for. Unfortunately, that trust was misplaced. She was charged over $500 for services that the dealership represented would be performed, yet the services ... Read More

Full review text opened.

Google - Sep 6, 2026

Extremely Disappointing — Failure to Perform Paid Services and Refusal to Take Responsibility This has been an extremely unacceptable experience with this dealership. My sister owns a brand-new vehicle with fewer than 50,000 miles and has done everything a responsible vehicle owner is expected to do. She has consistently brought the vehicle in for its scheduled maintenance, on time, and has taken excellent care of it. She trusted this dealership to properly perform and document the services she was paying for. Unfortunately, that trust was misplaced. She was charged over $500 for services that the dealership represented would be performed, yet the services were not properly completed. Despite bringing the issue to their attention, the dealership has refused to provide a refund or otherwise make the situation right. What is most concerning is not simply that a service may have been improperly performed. Mistakes happen. The real issue is the dealership’s refusal to acknowledge the problem, accept responsibility, or provide an appropriate resolution after being paid for work that was not properly completed. A customer should not have to pay hundreds of dollars for maintenance and then discover that the work they paid for was not actually done as represented. This is especially concerning when the customer has followed the manufacturer’s recommended maintenance schedule and relied on the dealership to protect the condition and value of a relatively new vehicle. We have retained the service records, invoices, and documentation relating to this matter. At this point, this is no longer simply a matter of being dissatisfied with customer service. It is a matter of being charged for services that were represented as completed and then being denied a reasonable resolution when the failure was brought to the dealership’s attention. I strongly recommend that anyone servicing their vehicle here carefully review every invoice, obtain documentation of exactly what was performed, and independently verify that the services they are paying for were actually completed. A reputable dealership should stand behind the work it charges customers for. Refusing to take accountability after being confronted with a legitimate service issue is unacceptable and has completely destroyed our trust in this dealership. We expected professionalism, transparency, and accountability. Instead, we received none of the three. I would strongly encourage management to review this matter, the service documentation, and the charges associated with this visit. Customers deserve better than being charged hundreds of dollars and then being told, in effect, that the dealership is unwilling to correct its own failure.

Service writers are very professional. Service was done within the time mentioned. Would highly recommend them. Yes prices are higher than some other places, the technicians are trained on these vehicles.

Josh Cones and Eric helped with the process of buying a 2027 Kia Carnival

If you buy a new car and purchase add on with it such as window tint they only warranty that for 1 year from defects. But if you go to any other local business that does window tint locally and paying the same price you would pay the dealership they warranty the tent for the life of the car. Don't pay to have any window tint put on your car at this dealership go down the road pay the same price and get a lifetime warranty. Don't be like me and have it bubble up looking like crap after ... Read More

Full review text opened.

Google - Aug 21, 2026

If you buy a new car and purchase add on with it such as window tint they only warranty that for 1 year from defects. But if you go to any other local business that does window tint locally and paying the same price you would pay the dealership they warranty the tent for the life of the car. Don't pay to have any window tint put on your car at this dealership go down the road pay the same price and get a lifetime warranty. Don't be like me and have it bubble up looking like crap after a couple of years. Ps they don't tell you this when you buy the car that they don't stand by the product they install for 1 year.

I was passed off to another salesman who did not get back with me in a timely manner. The sad thing about this is that over the last 18 years my family has bought at lease 8 cars there. We went another way to buy out our lease and purchase the vehicle. Probably our last Skillman purchase.

Read at DealerRater

Matt Roeder was the first point of contact i spoke with concerning this looking for a vehicle and I have to say i was surprised by his character and ability to provide honesty and forward advisement on how there dealership works and what they offer and his ability to listen and then advise. If your wanting to speak with someone at the dealership who has this kind of way about them, I say it may be good to ask for him right away. others at the dealership may be just a competent but he is who i can vouch for ... Read More

Full review text opened.

Google - Aug 3, 2026

Matt Roeder was the first point of contact i spoke with concerning this looking for a vehicle and I have to say i was surprised by his character and ability to provide honesty and forward advisement on how there dealership works and what they offer and his ability to listen and then advise. If your wanting to speak with someone at the dealership who has this kind of way about them, I say it may be good to ask for him right away. others at the dealership may be just a competent but he is who i can vouch for because of my experience with him. blessings.

I bought a 2024 Kia telluride in 2024 brand new, paid it off & it’s falling apart. The service department is TERRIBLE. They will go in circles to have you believe their fixing it & it having to continue coming back. I made an appointment for today took it there lastnight & they have had my car all day wait to call until 4 o’clock to tell me they haven’t touched my car and have to keep until tomorrow, no can do I have children and need my vehicle. Andrew Pittman the service manager is just about impossible to get ... Read More

Full review text opened.

Google - Jul 28, 2026

I bought a 2024 Kia telluride in 2024 brand new, paid it off & it’s falling apart. The service department is TERRIBLE. They will go in circles to have you believe their fixing it & it having to continue coming back. I made an appointment for today took it there lastnight & they have had my car all day wait to call until 4 o’clock to tell me they haven’t touched my car and have to keep until tomorrow, no can do I have children and need my vehicle. Andrew Pittman the service manager is just about impossible to get ahold of. The two front seats the stitching is coming undone & they fixed the driver side only for it to not match the passenger side and now they are giving me the run around on why it’s not been fixed. Terrible service and I would have NEVER bought a vehicle from here if I knew how shitty the service dept was

My guy Payton ditchley was great I'm not happy with everyone else

Chris Sutton is the best salesman’s

Great service but I was disappointed that it took 3 days to get my car diagnosed, even though I had an appointment. I bought the car here new. The service writer that I had was excellent and I am completely happy with the repair. I have an extended warranty, so it only cost me a small deductible.

Everyone in each department is very knowledgeable and courteous. We were treated very well always.

Read at DealerRater

Jonah is the Best salesman

Quick and efficient service drive. Agreeable advisors who inform you in a timely manner. Clean facility.

Read at DealerRater

The guys at Ray Skillman are honest, responsive, knowledgeable, helpful, and just good dudes. I had a rather complicated, out-of-state, time-sensitive deal I wanted to make, and these guys went many extra miles to make it happen for me. Special thanks to Indy, Sam, Gavin, and their teams for earning the sale with their expertise, persistence, and transparency. I love my new Kia Soul! Thx, y'all!

Everything was smooth. They got me approved. I’m in love with my vehicle thanks guys.

Read at DealerRater

At Ray Skillman Southside they treat you very good. Their professionals Top Notch. IF you need a great deal on your next car, Van, Truck or SUV. Stop by Ray Skillman Southside. Ask for Kistler Payton. He will take excellent care of you!

Great service personnel. !

Indy and elston done an amazing job helping me pick out a new car and I appreciate everything that they did to make this a smooth process

Liars. Deceitful. They provide a service, If you are wanting to sell a car without buying one, they'll tell you a "big" number to get ya there, then seriously undercut it. In my case, the offer was $7800 over the phone, then $6400 in person. Didn't offer a reason for the difference. No scratches, no dents, no mechanical issues, very well maintained. Don't waste your time.

I made an online appointment with the service department only to be informed that it is “first come, first serve” and that I would have to leave my car for a couple of days. The reason being is that the parts are in Cincinnati. Um, why not order the parts now and then I can bring my car in to have it repaired?

This is the 3rd vehicle my husband Matt and I have bought from Ray Skillman Kia South. We will never go anywhere else! Kacey Garrett is the absolute best! He is so knowledgeable, patient, and just a great guy to deal with. From the beginning to the end of this process seemed so easy. Never pushy and upfront. Thank you so much Kacey and Chase for my new Sportage! April and Matt Gerber

Kacey is the goat.

Great experience! Kacey was easy to work with & I ended up with the KIA I wanted.

Casey helped with the purchase of our new 2027 Kia Telluride Hybrid. He was super helpful, and professional. He even stayed after hours to help us buy the car.

Kasey was wonderful…Justin helped us out as well, also great guy! Patient with us and got us into something great for us!

Had an amazing experience at the dealership! Indy and Elston were both so helpful, friendly, and made the whole process easy and stress-free. They answered all my questions and helped me get exactly what I wanted. Highly recommend asking for them!🙏🏼

DO NOT PURCHASE A CAR HERE!!!!! I would not recommend this place to my worst enemy. I purchased a vehicle barely one year ago today a 2023 Nissan rogue, francina my sales agent is a liar and a crook! I had my vehicle serviced at Nissan for recalls and was informed that my transmission will be going out any day. The car is barely 3 years old why is the transmission shot. Ray skillman knew this and intentionally sold me a lemon that will cost $9,000 plus to repair!!! They absolutely suck if I could leave 0 STARS!! I would have... but had to ... Read More

Full review text opened.

Google - Apr 17, 2026

DO NOT PURCHASE A CAR HERE!!!!! I would not recommend this place to my worst enemy. I purchased a vehicle barely one year ago today a 2023 Nissan rogue, francina my sales agent is a liar and a crook! I had my vehicle serviced at Nissan for recalls and was informed that my transmission will be going out any day. The car is barely 3 years old why is the transmission shot. Ray skillman knew this and intentionally sold me a lemon that will cost $9,000 plus to repair!!! They absolutely suck if I could leave 0 STARS!! I would have... but had to leave something in order to leave a comment.

I have repeatedly reached out to have someone address my concerns (being accused of stealing a Lincoln) and have heard from no one. Buyer beware.

Once was approached friendly staff and helpful

Went there looking for a Denali 2500 and they had exactly what I wanted

Indy Skaggs at Ray Skillman SS Kia has been wonderful to work with. He helped me keep all the things I love about my car while trading me into a newer one! Would definitely recommend anyone to work with him!

Great people, great service. Got my oil changed and was in and out. I will be back.

Josh Comes at southside Kia set me up with my dream vehicle. It was the best experience I’ve ever had buying a vehicle. Superb service and very professional. I will definitely recommend him to all my friends. Thanks Josh!

Read at DealerRater

Gabe in service was quick and efficient. Everything went smoothly and my tire issue was resolved!

Read at DealerRater

Joshua cones at ray Skillman south side Kia got me into a car right when I needed one. He got me approved and squared away with a car that fits my needs. He even had the team do an oil change because it was due for one before I took the car home. He put me in a loaner car while they did the oil change. He was great with answering all my questions as well!!

I want to thank Josh for helping my father. His customer service was excellent. He made sure we were comfortable and explained everything clearly and thoroughly. We are very happy with the service! I will be back for myself to purchase a car from Josh in the future.

Joshua Cones was amazing the most upstanding sales person I have ever met going above and beyond! Duane Reed his side kick in finance is also amazing! very personable!

Josh Cones, at Southside Kia, has always been a pleasure to work with in purchasing 3 separate cars. He will not waste your time and will be transparent in pricing, etc.

I’ve purchased numerous vehicles from Tommy Reed. He is a very knowledgeable and personable! Overall experience has been excellent!!!!

Jonah Statts is knowledgeable and professional representative for Ray Skillman Kia.

I had a great experience working with this dealership. The process was straightforward, transparent, and efficient from start to finish. The team was knowledgeable, answered every question clearly, and made sure everything was handled professionally. If you’re in the market for a vehicle, I highly recommend stopping by. Solid service and a dealership that stands behind what they do.

Great experience from the sales staff to financing!! Love my new Telluride!

Service with me in mind and very one worked to get me a good deal that I was happy with time and just one word goes a long way …thank you …means a lot to a customer

Read at DealerRater

was great justin jump in tok car to service and i was out with in a hour

Read at DealerRater

Roy, the service manager, is the greatest! He's always treated us like family

I bought a 13k acadia from ray skillman gmc on the southside. after taxes was about 22k dollars. immediately after i bought this vehicle front end started to pop. for the sake of this review the problem never got fixed spite me putting it in the ray skillman shop every other month for the same thing! never got fixed untill I myself fixed the problem. then the car started to studder real bad. they said it was the converters in the car. i spent 1500 for 2 of the converters they said needed replaced and day after i did that the car ... Read More

Full review text opened.

Google - Jan 28, 2026

I bought a 13k acadia from ray skillman gmc on the southside. after taxes was about 22k dollars. immediately after i bought this vehicle front end started to pop. for the sake of this review the problem never got fixed spite me putting it in the ray skillman shop every other month for the same thing! never got fixed untill I myself fixed the problem. then the car started to studder real bad. they said it was the converters in the car. i spent 1500 for 2 of the converters they said needed replaced and day after i did that the car motor blew up (timing chain) exploded seizing the motor. i put a new motor in the Acadia cause at this time i paid the car off cause there is no lemon law in indiana. so the motor cost me 8k. every single coil pack has been replaced one after another injectors needed replaced. and probable 20 other small things that really doesnt need mentioning. so about 4 months ago in summer was driving said car and notice smoke/fire coming from my hood area called insurance and they dont cover "mechanical" failure, so they of course didnt cover the ECM (Electronic Computer Module) or the burnt melted parts that was a product of the ecm malfuntion. so i bought a new ECM and packs again! so after i spent another 3k into this car to get it running right again....1 week later car takes a crap again and they are saying converters and seals this time, so morals? nobody has them! greed is everywhere and watch out who you do business with and always do your homework before you buy your cars...at the end of the day they are there to make money and not help you!

Hudson, Gavin, and Doug all did a fantastic job of getting me into my 2017 Kia Sportage. I am very pleased with the speed of the entire process as well as the clear communication from Hudson throughout. I would most definitely return here for another vehicle in the future!

Excellent Service and good communication along the way. Also wnt above in getting some added items finished.

Read at DealerRater

Returning Customer Will Not Be Returning Again Purchased a new vehicle from this dealership a few years ago. Besides a long wait to meet with finance, it was a good enough experience to return for a preowned vehicle purchase. For the preowned purchase I noticed the key fob was very finicky and would work on and off (push to start vehicle). So, naturally when the key fob acted up I went to use the actually key inside the fob. There was NO key, I bought a car without a key! Slightly embarrassed about the situation I contacted the salesman to ... Read More

Full review text opened.

Google - Jan 21, 2026

Returning Customer Will Not Be Returning Again Purchased a new vehicle from this dealership a few years ago. Besides a long wait to meet with finance, it was a good enough experience to return for a preowned vehicle purchase. For the preowned purchase I noticed the key fob was very finicky and would work on and off (push to start vehicle). So, naturally when the key fob acted up I went to use the actually key inside the fob. There was NO key, I bought a car without a key! Slightly embarrassed about the situation I contacted the salesman to see if I could get a couple keys for the vehicle. He said, no problem, contact service department to get some ordered. The service department looked up my info and had told me they ordered the keys. I hadn’t heard anything for a couple of weeks so followed up with the service department and they had nothing in their system about any keys being ordered and said I needed to talk to the salesman again about the keys. I was unsuccessful getting through by phone to the salesman manager so I followed up with an email to both, the salesman and the salesman’s manager. After a few emails back and forth explaining the situation I didn’t hear back. No response at all… multiple weeks of back and forth to get some keys ordered only to be ignored. Very unprofessional. When my wife and I are ready to purchase another new vehicle we will not be coming back to this or any other Ray Skillman location!

We purchased a Lexus GX about a month ago from out of state. First it arrived with damage not seen in the pictures but the dealership gave a $1,500 cash credit towards a paint job to make that right. Our issue now is our tags are expiring and we haven’t received our title to get new tags. The clerk for Ray Skillman informed me they couldn’t give us another temporary and the reason for the delay is they haven’t received the title from the previous owners bank…… If your selling a vehicle for $45,000 you think getting the tittle ... Read More

Full review text opened.

Google - Jan 19, 2026

We purchased a Lexus GX about a month ago from out of state. First it arrived with damage not seen in the pictures but the dealership gave a $1,500 cash credit towards a paint job to make that right. Our issue now is our tags are expiring and we haven’t received our title to get new tags. The clerk for Ray Skillman informed me they couldn’t give us another temporary and the reason for the delay is they haven’t received the title from the previous owners bank…… If your selling a vehicle for $45,000 you think getting the tittle to the new owner would be a priority but apparently it’s not here. If we don’t have a title by the time our tags expire we will be filing a complaint with the DMV, BBB and contacting legal counsel for additional assistance. This is absolutely ridiculous that we have to go through all this just to pit all this and Ray Skillman behind us. If we receive our title within the next week I will remove this review and won’t contact anyone else to file a complaint. .

DO NOT GET A CAR HERE! THIS DEALERSHIP IS SUPER FRAUDULENT. MY MOTHERS CAR WAS REPOSSESSED BECAUSE OF LATE PAYMENTS. SHE WENT UP TO THIS LOCATION WITH THE FUNDS NEEDED BY THE DATE THEY TOLD HER TO, AND THE NECESSARY DOCUMENTS THEY ASKED FOR. THEN KASEY TOLD HER THAT SHE TAMPERED WITH THE GPS LOCATOR AND THEY WOULD NOT BE GIVING HER CAR BACK BC OF THAT. MY MOTHER DOESN'T EVEN KNOW WHERE THAT DEVICE IS LOCATED AND SHE NEVER TAMPERED WITH ANYTHING! SHE CAN BARELY WORK HER PHONE????? THEY THEN PROCEEDED TO CONTINUE TO CHARGE HER PAYMENTS AFTER ... Read More

Full review text opened.

Google - Jan 13, 2026

DO NOT GET A CAR HERE! THIS DEALERSHIP IS SUPER FRAUDULENT. MY MOTHERS CAR WAS REPOSSESSED BECAUSE OF LATE PAYMENTS. SHE WENT UP TO THIS LOCATION WITH THE FUNDS NEEDED BY THE DATE THEY TOLD HER TO, AND THE NECESSARY DOCUMENTS THEY ASKED FOR. THEN KASEY TOLD HER THAT SHE TAMPERED WITH THE GPS LOCATOR AND THEY WOULD NOT BE GIVING HER CAR BACK BC OF THAT. MY MOTHER DOESN'T EVEN KNOW WHERE THAT DEVICE IS LOCATED AND SHE NEVER TAMPERED WITH ANYTHING! SHE CAN BARELY WORK HER PHONE????? THEY THEN PROCEEDED TO CONTINUE TO CHARGE HER PAYMENTS AFTER THE CAR WAS TAKEN. WE HAVE RETAINED A LAWYER BC IT HAS BEEN CONFIRMED THEY VIOLATED MULTIPLE LAWS. WHY ON EARTH WOULD YOU LIE ABOUT SOMEONE TAMPERING WITH A VEHICLE? THEY EVEN REFUSED TO SHOW HER PROOF OF IT BEING TAMPERED WITH!I UNDERSTAND THAT THIS WAS A RESULT FROM LATE PAYMENTS, LIFE HAPPENS. I REMEMBER THE EXACT DAY MY MOTHER TOLD ME SHE HAD EVERYTHING THEY ASKED FOR TO GET HER CAR BACK AND THEN THEY LIED ABOUT THE VEHICLE BEING TAMPERED WITH. THIS IS NOW ON HER CREDIT, BUT SINCE WE GOT A LAWYER THE NECESSARY STEPS WILL BE TAKEN TO EXPOSE THIS DEALERSHIP AND THAT LYING LADY KASEY!

Excellent service, I felt very well taken care of and heard. The entire team that handled my account from arrival to departure made sure I had everything I needed and respected what I wanted, not once did I feel pushed into any direction or like an inconvenience. Everyone was kind to me and I could tell they all truly cared.

Read at DealerRater

Don't go here for a vehicle!!! To keep it short, my car has cost me sooooo much I could probably be driving a brand new car! And literally thousands of dollars later I'm still having problems!

DAVID DAVIS WAS THE BEST SALESMAN HE HELPED ME GET A 2026 BRAND NEW CAR GIVE HIM A RAISE NOWW !

Kia Ray Skillman were the friendliest people I have ever bought a car from. Loved Thomas (Indy500) Skaggs!

Tommy and Braxton at the Greenwood location, made my transaction easy and stress-free. Thanks guys for a great experience.

Went in for service, drove out new Telluride. The best testimony in a business is repeat customers. Service has been great. Casey Garrett (sales person) has been a pleasure to deal with Twice. Smooth process with Duane. Kudos

Michael was wonderful to work with. This was my 4th Kia abd the 3rd I purchased with Ray Skillman. I am completely satisfied with them and my brand new Sportage. Thank you Michael for making this purchase seamless and easy.

Friendly's employees service department could use some help nice clean place handicap parking handicap accessible

Very poor experience. Showed me dirty vehicles. Put me in an office for an hour no one explained how much the vehicles were. I felt totally disrespected. Customer service was really bad. I’d advise anyone looking for a vehicle to shop with Alderman Automotive. They treated me with the respect that everyone deserves. Chris Sutton was the sales person at Ray skillman Kia. Just a word of advice. You never know who you are dealing with. Treating people with respect and compassion goes a long way. I pray that no one else has to be treated this way.

Gavin in finance was so amazing. Mac and GT were helpful

Easy to deal with. Fair and accommodating. Matched me with the right vehicle with a very fair trade in and price

My experience was over the top, exemplary, going the extra mile. Sales team of business manager, Jamie and sales consultant, Caleb are a dynamic duo. I was in a tough spot when they came to my aid with service along with meeting my unusual situation like two superheroes! I will definitely be back Thank you, Ray skillman super team!!

Read at DealerRater

Salesman are rude

Called about their well known (kept quiet) engine problems kia has. She hung up on me and wouldn't take my call again. Eventually a manager answered to shoo me away. Just dont buy a Kia/Hyundai whatever you do. You've been warned

Let me start by saying this was one of the most frustrating, maddening car-buying experiences I’ve ever had and it all came down to one person: salesman Wil Finlinson. His communication was absolutely horrible from start to finish. I was so pissed off and annoyed with how he handled things that I was literally seconds away from walking away from the entire deal. If it wasn’t for my wife calming me down and convincing me to push forward, this deal would have never gone through. The sad part is, I told multiple people I was unhappy with him, ... Read More

Full review text opened.

DealerRater - Oct 3, 2025

Let me start by saying this was one of the most frustrating, maddening car-buying experiences I’ve ever had and it all came down to one person: salesman Wil Finlinson. His communication was absolutely horrible from start to finish. I was so pissed off and annoyed with how he handled things that I was literally seconds away from walking away from the entire deal. If it wasn’t for my wife calming me down and convincing me to push forward, this deal would have never gone through. The sad part is, I told multiple people I was unhappy with him, and yet they still kept pushing him on me as “my salesman.” That was beyond frustrating. When you’re making a major purchase like this, the last thing you need is a salesman who clearly lacks basic communication skills and customer care. He needs serious training, because what he has right now is NOT it. Now, credit where it’s due; the finance team was excellent. They explained everything clearly, laid out the deal in a way I could understand, and made me feel like they actually cared about earning my business. That’s the only reason this purchase didn’t completely fall apart. On top of that, since I purchased an EV (and really this should go for any first-time EV customer), GM needs to step up and offer some type of discount, promotion, or incentive on accessories. It would go a long way toward supporting new EV owners making this transition. Overall, I will buy from Ray Skillman GMC again; but never, ever with that salesman. I won’t put myself through that kind of headache again.

Read at DealerRater

They will have you come out there and sit and Luke lie Said the worst can happen is I'm going give u gas so I sit there for an hour and he told me almost done and next thing you know it boom ur not qualified and no he lie about the gas money what you do call and do ur application over phone cause you can sit there all day to give you answer bad serrvit

Drove by seen a truck stopped looked at and they have no prices on them so i just left.

I've been a long time customer of Ray Skillman, but today is going to be the last time I try to do business with them. I was asked to let my car be "voluntarily repossessed". Very disappointed in the service.

Had a terrible experience traded a high value vehicle after inquiring just for information and was pushed into a low value they quoted me one price had a loan for twice as much high 16% interest had issues under warranty took back several times to be told nothing was wrong. Well took it to another place there was major issues. They will wheel and deal just to make a sale. All I wanted was to buy a ch ap used car for cash as a back up not trade my new one.. felt bullied and manipulated.

Awful experience dealing with salesman and creditor. Salesman was out of it half the time, not listening to what we said and forgetting what he did hear. Tried pushing a 2025 when I was trying to just see what I qualified for. Than proceeded to push 10 inquiries onto my credit unnecessarily.

Great Sales Rep, Josh Rayman, and Finance Rep Dustin. They were very professional and took care of everything that needed to get done to have the truck ready for delivery on time. Great Job. This make my 3rd truck that I have purchased from Ray Skillman who has also and will provide all my service needs. Very highly recommend Ray Skillman, Josh Rayman and Dustin. Channing

Read at DealerRater

Had my vehicle serviced by this dealership. Picked up my suv and I noticed a missing button cover. I turned around went back. Service manager requested the service advisor Jason to order the replacement button cover. I was told by service manager I would receive a call when the button cover came in. Several weeks went by....nothing. So I called and asked for Justin the original service advisor. I was told to bring it in the following (because he had dropped the ball on replacing my button cover & that we would be working late the week for me ... Read More

Full review text opened.

Google - May 26, 2025

Had my vehicle serviced by this dealership. Picked up my suv and I noticed a missing button cover. I turned around went back. Service manager requested the service advisor Jason to order the replacement button cover. I was told by service manager I would receive a call when the button cover came in. Several weeks went by....nothing. So I called and asked for Justin the original service advisor. I was told to bring it in the following (because he had dropped the ball on replacing my button cover & that we would be working late the week for me to bring it in). Last week I called to make sure Justin would be in. I was then told to email Justin a picture of my dash were the button was missing. So I did that. In less than 30 mins I got a call from Justin saying they couldn't order my button...discontinued, and "IF" they got a another vehicle like mines as a trade in...they would take it from that vehicle to replace mines. Couldn't give a timeliness as too when it would be taken care of. It's not so much as the button but the meter fact, when I delivered my vehicle to them nothing was missing...then the service manager played like he and Jason was on it and would get it replaced. But when I called back then Justin down played it like he dropped the ball. POOR CUSTOMER SERVICE ! They wouldn't have said anything about it when I first had it delivered to them OR call to correct the situation. Funny think I went on ebay and found the part. And I ordered myself. I should be reimbursed for this....but im sure they would have an excuse for that as well. They WON'T get my busy anymore! This isn't my first run with them....3-4 years ago was suppose to service a sensor that made my service light come on. Picked up my suv...still on. Talked to service manager...he said let it cycle thru and the light will go off. STRAIGHT LIES!!

Poor service NEVER GO TO SALESMAN JOSH

Sold a vehicle. After deal was done they didn't care about us at all.

Salesmen were very helpful and everything went smoothly for my purchase of a new vehicle. Thank you!

Read at DealerRater

Extremely helpful and excellent service. Very knowledgeable and wide selection of vehicles to choose from

Read at DealerRater

I bought a used Prius from Tommy’s team. All the boys were perfectly pleasant. Doug in finance was a breeze to work with. BUT Tommy himself did his best to bulldoze me. He was hostile when I requested the car be inspected by a third party, said his service team has everything in excellent condition. My mechanic found issues he did not disclose. Tommy then came back with a higher price than we discussed after the mechanic’s inspection, as if I didn’t remember the price we settled on. He stakes his reputation on the dealership’s good ... Read More

Full review text opened.

Google - Mar 2, 2025

I bought a used Prius from Tommy’s team. All the boys were perfectly pleasant. Doug in finance was a breeze to work with. BUT Tommy himself did his best to bulldoze me. He was hostile when I requested the car be inspected by a third party, said his service team has everything in excellent condition. My mechanic found issues he did not disclose. Tommy then came back with a higher price than we discussed after the mechanic’s inspection, as if I didn’t remember the price we settled on. He stakes his reputation on the dealership’s good name and expects customers to trust him. At best, he’s overconfident in his service team. At worst, he’s a liar. I was also told multiple times that my car was/would be detailed but found old paperwork and trash in the glove box, smudges on the white pleather inside, and nothing under the hood was cleaned. I am satisfied with my car (pending another inspection because Tommy’s attitude made me nervous), but would not return.

I wish I could give zero stars. I bought a mustang from these people in November ‘24. Less than 72 hours later, the clutch goes out on the side of 465. So they take it, give me my old car back as a loaner, and after a month & some “lost paperwork”, they finally fix it. Now, I went to go get my oil changed the other day and the technician noticed that the car has no catalytic converter. Cool. Mind you, right after I finally got the car back from ray skillman, I moved & my house has 24/7 surveillance so there’s ... Read More

Full review text opened.

Google - Feb 28, 2025

I wish I could give zero stars. I bought a mustang from these people in November ‘24. Less than 72 hours later, the clutch goes out on the side of 465. So they take it, give me my old car back as a loaner, and after a month & some “lost paperwork”, they finally fix it. Now, I went to go get my oil changed the other day and the technician noticed that the car has no catalytic converter. Cool. Mind you, right after I finally got the car back from ray skillman, I moved & my house has 24/7 surveillance so there’s absolutely no way that they were stolen. Also, the welds are old and rusted, so this obviously isn’t new. So now it’s looking like I’m going to have to get lawyers involved over something that shouldn’t have even happened in the first place. -1000/10. Do NOT buy a car here. Editing to add: now they will only speak to me through their lawyers. Seriously don’t waste your time or hard earned money with these people.

My service appointment was done timely and without issue. The staff I encountered were all pleasant and professional. The waiting area was clean and comfortable with coffee, tea and water readily available.

Read at DealerRater

We had a wonderful experience as usual. We've been buying vehicles from Ray Skillman for 40 years and we keep coming back because of the people and quality of the vehicles.

Read at DealerRater

Terrible.went with granddaughter to purchase a used vehicle in the middle of January. Salesman told us it had been inspected at the service department. We were aware there was an issue with one of the doors. Door still isn't fixed. Within 48 hours an really bad oil leak developed. They are refusing to accept any responsibility on their part that they sold a defective car that they assured us was good. DO NOT TRUST THEIR SALEMEN OR THEIR PRACTICES.

Jim is nice but I’ve been sitting here for 3 hours for an oil change , tire rotation and a recall that they don’t have parts to fix.